Purchase Policy

 I.- PURPOSE AND SCOPE OF APPLICATION

These General Terms and Conditions regulate the contracting of the MaiRa Test medical device for in vitro diagnostic, marketed by IPREMOM PREGNANCY HEALTHCARE DIAGNOSTICS SL (hereinafter "IPREMOM"), hereinafter IPREMOM, a trading company that operates on the Internet from its website www.ipremom.com offering its customers the first test on the market, based on a maternal blood sample that allows the risk of pre-eclampsia to be identified early.

This test is predictive and preventive, and in no case does it constitute a definitive medical diagnosis or replace clinical assessment by qualified health professionals.

The clauses listed below make up the framework contract that all users who access the www.ipremom.com page are obliged to know and accept. For the sole purposes of these general terms and conditions, the expression "user" includes any Internet user who accesses the website www.ipremom.com either directly or from any other website on the Internet.

The services offered by IPREMOM on this website will be regulated by the conditions contained in this contract. IPREMOM reserves the right to modify, in whole or in part, these general conditions, and any new conditions agreed upon will be applicable from the moment they are published on the page. In any case, the aforementioned modifications will not have retroactive effects on the goods or services previously contracted by the users.

These General Conditions are binding on both parties and are an integral and inseparable part of the purchase and sale contract, the effectiveness of which operates at the time of signing the order at the request of the customer, through the contracting mechanisms that will be specified later, all in accordance with the provisions of article 1.255 of the Civil Code, which includes the principle of autonomy of will and agreements between the contracting parties. For all purposes, it will be understood that, by placing an order, the user accepts the conditions and rules of use related herein.

In order to guarantee the rights of IPREMOM consumers and users in their entirety, these General Terms and Conditions are established in accordance with the provisions of Spanish law, and in particular Law 3/2014, of 27 March, amending the revised text of the General Law for the Defence of Consumers and Users and other complementary laws. Law 7/98 of 13 April on General Contracting Conditions, Law 7/96 of 15 January on the Regulation of Retail Trade, Civil Code, Directive 2000/31 EC of the European Parliament and of the Council of 8 June, Royal Decree Law 7/2021 on the sale and purchase of goods and supply of digital content or services and Law 34/2002 of 11 July on information society services and electronic commerce.

II.-IDENTIFICATION AND CORPORATE NAME OF THE OFFERING COMPANY 

IPREMOM PREGNANCY HEALTHCARE DIAGNOSTICS SL with registered office at Ronda Narcis Monturiol Estarriol, 11 C de Paterna 46980 (Valencia), with CIF B40592891 provides its test request services through its www.ipremom.com

Their contact address is the e-mail rgpd@ipremom.com. The address for the purposes of claims will correspond to the address indicated as the company's registered office.

III.-PURPOSE These General Terms and Conditions regulate the contracting of products and services offered by IPREMOM and the advertising aimed at its customers/users, all through its website, as well as the rights and obligations of the parties arising from the purchase and sale transactions entered into between them.

IV.-NATURE OF THE PRODUCT

El The MaiRa Test:

  • It is an in vitro diagnostic medical device (where applicable in accordance with article 5.5 Regulation (EU) 2017/746).
  • It requires obtaining a biological sample (maternal blood).
  • It may involve the intervention of qualified health personnel for the extraction.
  • It generates information relating to the patient's health (special category of data according to the GDPR).
  • The user declares to know and accept these characteristics before purchase.

V.-LEGAL CONDITIONS FOR THE PROVISION OF THE SERVICE AND RESPONSIBILITY CLARITY AND TRANSPARENCY IN THE INFORMATION

IPREMOM, in compliance with the provisions of Article 10 of Law 34/2002 of 11 July, through its website and these General Conditions, provides access by electronic means in a permanent, easy, direct and free manner to the comprehensive information of its company name (tax data, registry, address and address of communications), as well as the customer's data, with exclusive access to it, held by the company.

VI.- USER/CLIENT ACCESS CONDITIONS

The user of the IPREMOM website will have the right to free and open access to the public information contained therein, although IPREMOM reserves the right to restrict access to information, promotions and special offers to its registered customers.

Any user who accesses the IPREMOM website has the right to register as a customer and can therefore take advantage of the special offers aimed at the group of registered customers if they comply with the specific conditions of the offer that are specified for each product.

The public information contained on the IPREMOM website referring to both the IPREMOM company and the brands, products, logos,... of the wholesale companies and manufacturers of the products and services offered are protected by the legal provisions on intellectual and industrial property, so the copying, transmission, transfer, transfer or use by the customer unrelated to the advertising purpose of their virtual publication that does not have the express consent of IPREMOM or the manufacturer of the product or the owner of trademarks and logos is not authorised, in the terms provided for in section XI on Industrial and Intellectual Property Rights.

USER REGISTRATION

Prior to formalising the purchase of any of the products offered by IPREMOM, the customer/user must register their personal data and circumstances necessary for the formalisation of the purchase contract (name and surnames or company name, DNI/NIF, address, email address, telephone/fax number).

To place orders on the website, each customer will voluntarily provide IPREMOM with their personal data, under their own responsibility.

All personal data provided by customers fraudulently or falsely may be considered as a crime of forgery of commercial documents.

IPREMOM may offer the customer a personal registration system through a personalized access code (login) and a password (password) to facilitate future purchase operations for the customer. In such a case, the customer may designate the desired key and password at their discretion, if these are available or not assigned to other customers. Through an automatic process, IPREMOM will generate the access key and password for the customer if the customer wishes. Passwords or passwords with immoral, insulting, vexatious, discriminatory content or content that contravenes the provisions of the law, or those with terms that refer to trademarks, products or denominations protected by legal provisions on Intellectual or Industrial Property or contrary to the rights to privacy, honour and self-image, will not be accepted.

The customer undertakes to ensure the confidentiality of their own access code and password. IPREMOM is exempt from any liability arising from the incorrect use or negligence by the client in complying with its obligation of confidentiality of its access codes.

VII.- OFFER AND ACCEPTANCE PROCESS.

CONDITIONS OF SALE AND DELIVERY OF THE PRODUCT

Pricing policy: IPREMOM always reserves the right and unilaterally to modify the price of the products and services offered through its website. To guarantee the customer the certainty and security of the price of their products, this will be the one in force in the advertising coinciding with the time of formalizing the order.

In the electronic purchase process, the following steps will be followed according to the menu of options on the IPREMOM website

Information about the product offered to the customer: description, manufacturer's brand, indicative photograph (if applicable).

The product purchased may suffer, due to the availability of the manufacturer, non-substantial modifications in the components, characteristics or performance of the batch that make it up, as long as they do not imply a demerit of the qualities and services advertised.

Information on the price of the service: before formalizing the contract, the customer will be informed of the total final cost of the MaiRa Test, including all the corresponding concepts such as applicable taxes and expenses associated with the shipment of materials, collection or transport of the sample.

The total amount will be communicated during the contracting process before the client confirms their request and makes the payment. Any discounts or promotions will be freely directed by IPREMOM to the groups designated at any given time in accordance with the conditions published at any given time.

Acceptance of the order: at the time of formalizing the order, once the option of the order acceptance menu has been used, it is understood that the customer's consent has been given for the validity and effectiveness of the purchase contract that binds the parties. IPREMOM will store the order electronically.

The commitment assumed by IPREMOM is subject to the operational and technical availability necessary for the provision of the MaiRa Test service, including the correct reception and acceptance of the sample. IPREMOM will endeavour to keep the service available and to provide it in accordance with the conditions and deadlines communicated to the client. However, in the event of exceptional circumstances of interactive multi-order or those others that cause the end of stock of the product, the order and the contract signed between the parties will be null and void by virtue of this termination clause, reimbursing the customer in full in the event of prepayment the amounts paid by the same, without any compensation in favour of any of the parties for breach of contract, consequential damage or loss of profit.

IPREMOM confirms the acceptance of its order to the customer through the means chosen by the customer: email, fax or post. The contracting of the service will not end until the company IPREMOM confirms the order.

IPREMOM reserves the right not to confirm an order for a specific reason such as the supply of products, a problem related to the order received (e.g. illegible document), an abnormal order or a foreseeable problem regarding delivery. IPREMOM. will inform the customer.

Forms of payment by the customer. The following payment systems are established:

  • Bank Card (Visa/Mastercard or other systems such as Google Pay and Amazon Pay).
  • Bank Transfer.

Payments are managed through secure external platforms.

Invoice: IPREMOM will issue an invoice in electronic format (PDF) that will be sent to you by mail, once the service has been performed. IPREMOM warns that it will not be able to modify invoices later in compliance with current regulations. (Royal Decree 1496/2003 on Invoicing Standards, amended by Royal Decree 87/2005). The invoice will be issued in the name of the individual or company placing the order, so the customer must ensure that they place the order in the correct name. No subsequent changes will be possible.

Deadlines and phases of service provision

The applicable deadlines will be those indicated during the contracting process and may vary depending on the modality selected, the coordination of the extraction, the transport of the sample and its correct reception in the laboratory.

The provision of the service may include:

  • Shipment of the necessary materials for extraction, when applicable.
  • Coordination with health or professional centres.
  • Reception and validation of the sample.
  • Analysis of the sample in the laboratory.
  • Issuance of the results report.

Shipments and logistics procedures will be carried out, in general, from Monday to Friday working days. Applications received on a Friday, weekend or public holiday may begin processing on the next working day.

The deadline for issuing the result will begin to run once the sample has been received in the laboratory, has passed the established acceptance criteria and all the necessary information is available to carry out the analysis.

Sending materials associated with the service

When the contracted modality includes the shipment of materials necessary for the collection, conservation or transport of the sample, these will be delivered to the address indicated by the client during the contracting process.

Any subsequent modification of the delivery address may generate additional costs, which will be communicated in advance to the customer.

The materials will be shipped by a transport company. Upon receipt, the customer must check that the shipment is in adequate condition and notify IPREMOM of any error, damage or lack of content as soon as possible through the service channels provided.

If delivery cannot be made due to the absence of the recipient or incorrect or incomplete data, the carrier may make a new attempt or provide instructions to arrange delivery. Additional costs arising from causes attributable to the client may be borne by the client.

In the event of loss, damage or delay during transport, IPREMOM will make the appropriate arrangements with the transport company and will inform the customer of the resolution of the incident.

When a situation of force majeure, strike, administrative decision, logistical incident or other circumstance beyond the reasonable control of IPREMOM prevents or delays the delivery of the materials or the provision of the service, IPREMOM will inform the client and will take reasonable measures to reschedule the service or terminate the contract, where appropriate.

 VIII.- PRODUCT WARRANTY

Commercial warranty: manufacturers may offer additional warranties, the length and duration of which differ depending on the products and brands. Such guarantees will be exclusively borne by the manufacturer who is bound by them. By virtue of this law, the seller is obliged to deliver to the consumer a good that is in conformity with the contract of sale in the terms that the law itself establishes, Therefore, as established in article 4 of the aforementioned law on the seller's liability and the buyer's rights: "The seller shall be liable to the consumer for any lack of conformity that exists at the time of delivery of the goods. Under the terms of this law, the consumer is recognised as having the right to repair the good, to replace it, to reduce the price and to terminate the contract.' In any case, the batch number of the product to be repaired must correspond to the files owned by IPREMOM.

Commercial warranty: manufacturers may offer additional warranties, the length and duration of which differ depending on the products and brands. Such guarantees will be exclusively borne by the manufacturer who is bound by them. By virtue of this law, the seller is obliged to deliver to the consumer a good that is in conformity with the contract of sale in the terms that the law itself establishes, Therefore, as established in article 4 of the aforementioned law on the seller's liability and the buyer's rights: "The seller shall be liable to the consumer for any lack of conformity that exists at the time of delivery of the goods. Under the terms of this law, the consumer is recognised as having the right to repair the good, to replace it, to reduce the price and to terminate the contract.' In any case, the batch number of the product to be repaired must correspond to the files owned by IPREMOM.

IPREMOM will not be responsible for possible damages that may result from misuse or manipulation. The warranty will not be valid in the event of factors external to the normal use of the product by the customer or by third parties not authorized by the manufacturers. The calculation of the warranty will begin on the same day of delivery.

However:

  • It does not guarantee certain clinical outcomes.
  • It is not responsible for medical decisions made by the user without professional supervision.
  • It is not responsible for improper use or contrary to the instructions.

VIII.- CUSTOMER RIGHTS

Access the open sections of the IPREMOM website free of charge. To know at all times the status of the processing of the order made.

Access the open sections of the IPREMOM website free of charge. To know at all times the status of the processing of the order made.

Professionals: Those who, without being end recipients, acquire, store, use or consume goods or services in order to integrate them into processes of production, transformation, marketing or provision to third parties, shall not be considered consumers and users, and therefore do not benefit from the rights granted to consumers.

IX.- OBLIGATIONS OF THE USER/CLIENT

  • Preserve your personal passwords with due diligence.
  • Not to reproduce, transfer or dispose of the information published by IPREMOM in all its contents without the express permission of the company itself.
  • Not to reproduce, transfer or dispose of the information published by IPREMOM in all its contents without the express permission of the company itself.
  • Faithfully use the shopping service provided by IPREMOM on its website, refraining from manipulating the contents of its website, or interfering with its computer resources through viruses or other conduct prohibited by law.
  • Respect the purchase agreement once the order has been accepted, with the timely payment of the agreed price.

X.- IPREMOM'S RIGHTS

  • To preserve, modify or suspend your website without prior notice. 
  • Modify the price of the offer. 
  • Reject orders due to out-of-stock or customer non-payment.
  • Refuse access to the IT tools to customers in the event of non-compliance with these conditions.
  • Receive the amount of the customer's purchases once the transaction has been accepted.
  • Reserve ownership and retain full ownership of the item until full payment by the customer.
  • To reserve the right to carry out raffles for goods or services on its website.

XI.-APPLICABLE LEGISLATION AND JURISDICTION

These conditions and terms will be governed by the statutory and regulatory rules of Spanish legislation.

The parties expressly waive the jurisdiction that may correspond to them and agree to submit to the Courts and Tribunals of the seller's judicial district, in the resolution of disputes that may arise in the interpretation or execution of these conditions.

XII. HEALTH WARNING

The MaiRa Test is a tool for early detection of the risk of pre-eclampsia, but:

  • It does not constitute a definitive diagnosis
  • Must be interpreted by healthcare professionals
  • Requires medical follow-up in case of risk result